www.ChasingTreasure.com

Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.
Welcome!  
We are happy you have found our website and look forward to assisting you in finding the perfect items for yourself or someone special.  Our corporation has been in business since 1991 and online since 2003.  We've served thousands of satisfied customers and look forward to serving you!  The greatest benefit of shopping with a smaller online retailer is that we value your business and strive to offer you excellence in value selection, service and security - your order matters to us!
 
Selection....
In our store you will find hundreds of first quality hand-picked products from the best brands and trusted manufacturers.

From jewelry boxes in every shape and style you can imagine to specialty jewelry and gifts, you're sure to find something that catches your attention!

We maintain established, positive relationships with leading manufacturers including Mele, Reed and Barton, RaGar, Royce Leather, Luxury Giftware by Jere, Wolf Designs, Bey-Berk, Morelle and Budd Leather to bring you an exciting mix of unique styles in a variety of price ranges.


Service....
We stand by the products we sell and are here to help if you are not completely satisfied with your purchase.  Our customer services reps are ready to assist you with order questions, returns, replacements or exchanges.

Our phones are answered in house and not by a call center. If you get our voice mail, leave us a message and we'll call you back or send us an email instead and we'll reply promptly. When you have questions you will find our staff knowledgeable and ready to provide personalized service and attention.

Your business is important to us.  Anytime you have a question or need assistance contact us by phone in the US toll free at (888) 804-2542 or by email at cs@chasingtreasure.com


Security.... 
Security and privacy are our top priority. We partner with leading security services Volusion, McAfee Secure, Trustwave and Authorize.net to to meet the highest industry standards for online stores in order to protect your privacy and provide you with a safe, secure shopping environment. 

When you checkout online, always look for the lock icon in your web browser to ensure your personal information is being protected.

It is our privilege to provide you with superior selection and dependable customer service to ensure every transaction with us is positive.

Contact us with any questions, we're here to help!
Toll Free:
1-888-804-2542 - US Phone Orders Welcome

Chasing Treasure LLC




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Frequently asked questions:

Do you have free shipping? Yes - orders over $100 ship Free by ground freight to a US address.

When will my order arrive? All purchases are processed on the first business day.  Most items ship within 1-3 business days, depending on the item.  Warehouse locations are noted in each item. UPS and Fed Ex ground (free shipping) transit times range from 1-5 business days and vary by destination. Most orders arrive to your shipping address within 3-7 business days with Free (Ground) Shipping.

What if I'm in a Hurry? Upgrade to UPS 3 day, 2 day or Next Day air delivery to guarantee the number of days in transit once the item leaves our warehouse.  Note: UPS does not guarantee delivery times in the event of weather delay.

Do you ship to International and APO/FPO locations? Yes - we welcome international orders. International and military APO/FPO shipments are considered special order and require a 7-10 business day lead time. Free shipping does not apply to international or APO/FPO shipments.  All international and military orders are sent insured from our warehouse in WA.  Duties and taxes vary by country and are not included in shipping rates.
Will there be sales tax? Only orders shipped to an address in WA are charged sales tax. (8.7%)

Do you have gift options? Yes, you may specify a gift recipient addresses and include a gift message free with all shipments. Gift wrap is available on select items.  Prices are never shown on packing lists.
Do you price match?  Yes - it is our mission to provide a safe shopping environment and the best service at lowest prices possible. If you find an exact brand new item from our selection offered at a price lower than ours, we will happily match the price you discovered.  Please telephone us before purchasing with the item cost and location and upon verification we will personally process your purchase at a matching price.  We appreciate your business and will do everything possible to earn your trust and patronage.

Where do I find a coupon code? Coupons are located on our home page and sale page. Join our mailing list for additional savings and more coupon codes sent seasonally. 

I am buying for a business or special event, can I get a discount?  Yes - we offer volume discounts, please contact cs@chasingtreasure.com with the quantity and items you would like to order, for your special pricing.

Do you accept returns? Yes - enjoy easy 30 day returns on all items in our store.  If your item arrives damaged or defective we process a prompt pick up and replacement for you.  Returns and exchanges for reasons other than defect or damage are accepted within 30 days of purchase (extended to January 5th for holiday gifts).  Please contact us by phone or email for return instructions and a required return authorization code.  Original packing materials are required. Read more about shipping and returns in the link below.

Click to read more detailed answers:   Shipping and Returns